Product FAQs & Instructions
About Pet Tags
How are Dog Tags made?
Our Premium Pet Tags are made from durable plastic and hand-finished right here in Australia. Each tag is encased in hand-poured resin, making it super tough, glossy & 100% waterproof! Our Deluxe Metal Dog Tags are crafted from stainless steel, laser-engraved, and sealed with resin for a crisp, rust-resistant, long-lasting finish.
How do I personalise my Dog Tag?
It's so easy and fun! Just choose your favourite design or colour from the drop-down list. Type your dog's name in the "front of tag" field, then add your desired text to the back of the tag. You can add up to 5 lines of text – just click the “+” symbol. If you need to remove a line, simply click the “–” symbol. Choose a font, and a colour if applicable, and voilà! Gorgeousness! Design and order as many as you like.
How do I attach my Dog Tag?
Each Dog Tag comes with a sturdy Split Ring, which works like a standard keyring. You can also buy an Easy Clip Clasp, which makes switching out Dog Tags a breeze. Our tags can be easily attached to dog collars of all sizes.
How do I clean my Dog Tag?
If your Dog Tag gets dirty, don't stress! Simply rinse it off with warm soapy water and dry with a soft cloth. It'll be sparkling again in no time.
Which Dog Tag size will fit my dog?
Our product galleries feature a size chart to help you choose the ideal tag for your pooch, from cheeky chihuahuas to burly labradors. You can also check the measurements in the product description to ensure the perfect fit.
What’s the difference between the Premium and Metal Dog Tags?
The Premium Dog Tag is lightweight and colourful with a glossy full-design finish—perfect for everyday style. The Metal Dog Tag is heavier, ultra-tough, and engraved for a fade-proof, long-lasting finish. Both are durable and waterproof.
Is it safe to wear the collar and tag in saltwater?
Our Premium Dog Tags are 100% waterproof. For saltwater exposure, we recommend rinsing the tags and hardware with fresh water afterward to keep them in great condition. Our Personalised Collars can handle occasional saltwater use, but to maintain their quality, it’s best to rinse them with fresh water and dry them thoroughly after use.
Dog Tag safety tips
Designed to last, our Dog Tags are made from high quality and durable materials. However, like most things in life, they are not completely indestructible. Please remember they are not a toy, so please don't allow your dogs to chew on them.
What is a Easy Clip Clasp?
An Easy Clip Clasp is a small, stainless-steel clip that securely attaches your pet's tag to their collar. It’s a sleek and sturdy alternative to split rings. An Easy Clip Clasp makes it super easy to switch tags between collars or harnesses without fuss. Great for multi-tag setups or quick changes!
About Dog Bandanas
What is my Dog Bandana made from?
All of our personalised Dog Bandanas are custom-printed directly onto polyester fabric. This makes the print crisp and vibrant for years.
How do I wash my Dog Bandana?
It's so easy to keep your Dog Bandanas clean. Simply toss them in the washing machine when they get dirty and voila! They'll look new again.
How do I attach my Dog Bandana?
Attaching our Dog Bandanas to your dog's collar is super easy. Simply slide the collar through the hem opening and pop the collar along with the Dog Bandana around your pet's neck like normal. You can adjust the bandana to sit on your preferred spot, be it your dog’s chest or shoulder to achieve maximum cuteness.
I don't use a collar, how can I attach it?
Some people love to put the Bandana on a ribbon that will fit around their dogs neck. Perfect for special occasions or for dogs that don't like collars.
About No-Pull Dog Harness
Can I personalise the harness with my dog’s name?
Yes! Our No Pull Dog Harness allows you to add your pup’s name. The text is printed in white only for maximum visibility.
Is this dog harness with name adjustable?
Yes, the harness features adjustable straps to ensure a snug and secure fit for all dog sizes.
What harness size should I get for my dog?
Since every pup is a little different, the best way to find the right size is to measure your dog’s chest (around the widest part) and the vertical length over their shoulders and under their chest—just like in our size guide found in the product gallery. If you’d like a second opinion, feel free to send us your dog’s measurements, we’re happy to help double-check!
How should I wash my dog's harness?
While our harness is machine-washable, we recommend hand washing to extend its lifespan. Simply soak it in mild soap and water for 20 minutes, gently scrub with a sponge if needed, rinse thoroughly, and let it dry inside-out. If used at the beach or pool, rinse immediately to remove saltwater and chlorine before washing.
Can I put the harness in the dryer?
We don’t recommend using a dryer, as high heat can affect the material and reflective stitching. Instead, let it air dry in a cool, shaded place to maintain its quality.
About Dog Collars & Leashes
What are your Dog Collars & Leashes made from?
Our Personalised & Patterned Dog Collars & Leashes are crafted from durable woven polyester webbing, ensuring they are super tough yet lightweight and gentle on your pet's neck. We also have soft and sturdy PU leather Dog Collars.
How do I clean my Dog Collar or Leash?
Cleaning your Dog Collars is a breeze. For PU leather Dog Collars, simply wipe them down on both sides with warm, soapy water. As for our Personalised Dog Collars & Leashes, you can either handwash them or toss them into the washing machine on a cold cycle for easy cleaning.
Which size Collar will fit my dog?
Each product page features a chart to help you choose the ideal size for your pooch. You may also refer to the measurements in the product description to ensure a comfortable and secure fit.
What colour is on the reverse side of the Collars & leashes?
To help keep them clean, all of our collars & leashes come with a black backing.
Is it safe to wear the collar and tag in saltwater?
Our Premium Dog Tags are 100% waterproof. For saltwater exposure, we recommend rinsing the tags and hardware with fresh water afterward to keep them in great condition. Our Personalised Collars can handle occasional saltwater use, but to maintain their quality, it’s best to rinse them with fresh water and dry them thoroughly after use.
About Gift Labels
What can these Gift Labels be used on?
They can be easily stuck to all kinds of gifts and presents that will make them look extra sweet under the Christmas Tree.
What happens if I put it on crooked?
If you've placed it on lightly, then you should be able to slowly remove it and start again.
About Name Labels
Will these dog name labels work in the dishwasher?
Yes! It’s actually our preferred way to wash our personalised dog stickers. If you’ve applied your dog name labels to items with a smooth dry surface, they will be fine to run through the dishwasher. We don’t recommend applying these to items with a textured surface as this may make it difficult for your dog stickers to stick to the surface properly. If you are handwashing your labels, we recommend using a soft cloth only & avoiding abrasive cleaning items like scourers, steel wool & scrubbing brushes.
Will Wrap & Stick Dog Stickers work in the washing machine and tumble dryer?
Yes, once they’re applied correctly, they can be put through even the toughest washing machines and tumble dryers without peeling off. You can even use industrial-style machines like the ones in boarding schools and nursing homes.
What materials can these dog name labels stick to?
These dog stickers are designed to adhere perfectly to smooth, rigid surfaces like plastic, glass, or metal. We don't recommend using your labels on textured or flexible surfaces like silicone, as they may not adhere correctly.
What other items can I use these dog name labels for?
These dog name labels are super versatile. Each kit has 5 different types & sizes so they'll work perfectly as labels for dog harness, dog food labels, plush toys with care tags, labels for dog treats & other items with smooth surfaces.